How do I contact Eastbay?
How do I email Eastbay? Contact Us
We Are Available 7 Days A Week!
Call Us.
6AM – 12AM CST.
Domestic: 1-800-826-2205.
Chat With Us.
8AM – 11PM CST.
* Please click on Support in the lower right-hand corner.
If chat is not available, please click on Help in the lower right-hand corner for additional help content.
Email Us.
customercare@eastbay.
com.
How do I get ahold of Eastbay? You can also reach us 24 hours a day by phone using the numbers below.
Phone.
Domestic: 1.800.826.2205.
International: 1.715.261.9588.
What is Eastbay customer service email? Please email customer service at support@flxprogram.
com, or call our support team at 1-800-991-6883.
How do I contact Eastbay? – Related Questions
Does Eastbay have live chat?
Contacting EastBay
What is Eastbay return policy?
You have up to 90 days from the date you received your items to complete an online return. FREE return shipping on all domestic orders. The items must be in new condition and repackaged in the original box. Include all tags and packaging materials.
Can I return Eastbay shoes to Footlocker?
Yes.
Eastbay Team will accept your return of stock, un-printed merchandise back for any reason within 30 days of the shipment date as long as the items are in original shipped condition, including original tags and packaging.
Items must be in original shipped condition.
Is Eastbay customer service 24 hours?
Our Customer Service Team is available 24 hours a day, seven days a week.
How do I return something to Eastbay?
All requests for exchanges must be handled through your dedicated sales rep.
Contact our customer service line at 1-855-892-4995 for further assistance.
Due to carrier transit times, returns can take up to 3 weeks before account or credit card will credited for returned product.
Is Eastbay a reputable company?
Eastbay has a consumer rating of 1.65 stars from 89 reviews indicating that most customers are generally dissatisfied with their purchases. Eastbay ranks 97th among Athletic Shoes sites.
Can you cancel an order on Eastbay?
When an order is sent to us from our site, we are generally unable to change or cancel your order. The order is automatically processed as soon as you press “Place Order.” If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it.
Does Foot Locker own Eastbay?
Eastbay is an American supplier of athletic footwear, apparel and sports equipment, which sells by direct mail.
Since 1997, it has been the direct-to-mail division of the F.
W.
Woolworth Company, now known as Foot Locker, Inc.
Does Eastbay ship fast?
On orders shipped faster than 5-6 business days, we will guarantee delivery or reimburse you the additional shipping costs if the order does not arrive in the stated time frame.
Rush Services.
How do I contact champs?
Yes, please contact Customer Service at 1-800-991-6883, or support@flxprogram.
com for assistance.
How do I cancel my Eastbay catalog?
At all times, you have the option of “opting out” of receiving future e-mail marketing updates by sending us an e-mail with “unsubscribe” in the subject line at customercare@footlocker.
com.
Where is Eastbay headquarters located?
Wausau, WI
Eastbay/Headquarters
Search for: Where is Eastbay headquarters located
How do Eastbay returns work?
We want you to have complete confidence in your purchase, so we are currently offering free return shipping on items in new, unworn condition. Battle tested cleats and spikes will be accepted back within 30 days of purchase with our Test Run Program. Check out our full return policy to learn more.
Are Eastbay returns free?
For our customers within the United States, Eastbay offers Free Returns! Click here to print a free return label and begin your return or exchange.
Can you return shoes to Champs?
(All exchanges or returns must be made within 45 days of purchase and must include original product tags).
And any online purchase can be returned to a Champs Sports store as well – simply bring in your receipt and your purchase (in original condition please) to your nearest store for an exchange or refund.
How long does it take for Eastbay to refund?
Refunds will be processed in the form of payment used on the original order.
For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement.
Purchases made with PayPal must be returned by mail.
Customers will receive a refund back to their PayPal account.
Are Eastbay shoes fake?
Whether you’re looking for a new pair of authentic sneakers to wear for your next jogging session, or finding some sportswear to look stylish during workouts at the gym, Eastbay is a legit website that has what you need.
